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«Consumers book» - is a short reference book, original operating manual of dry-cleaners. The information is placed here which will become necessary for a client at the moment of garments handing over for cleaning, which will help to find your bearings in the dry-cleaners possibilities and to avoid unnecessary arguments and conflicts. 

In the section «Conditions of garments acceptance to the dry-cleaners» rules and main stages of garments acceptance to the dry-cleaners are described. 

The section «About quality of dry-cleaners service» includes extracts of the RF Law and of the state standard of the RF about requirements to the quality of garments that were dry-cleaned. Information about factors which exert a fundamental influence on the quality of dry-cleaners service, is also placed in this section. 

Receptionists of dry-cleaners define the percent of a garment wear, types of defects, following the classifications that are placed in the sections «Degree of garments wear» and «Types of defects»

Section «Order taking» for one more time will remind a client – what and how it is necessary to check, taking garments from dry-cleaners. 

Sample of a receipt-treaty you will find in the section «Receipt-treaty»

We hope that our advice in the section «Useful information» will help you to organize a proper care of favourite garments and to keep them as long as possible.
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